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MULTYCOMM : IMPACTING LIVES DAILY

HOSPITALITY

Cloud based Telephone systems for Hotels
  • Occupancy Based Billing 

  • No CAPEX Cost 

  • Re-use existing room phone hardware 

  • Targeted Location Based Billing

  • Customised Hotel Mobile Application   

MULTI- BRANCH ENTERPRISES

Cloud Telephony Systems for Companies having several branches
  • Free Intra-Office Calling

  • No CAPEX Cost 

  • 100% CRM Integration and management recording​​

  • Freedom from Roaming Fees and CUG Costs ​​

  • Bulk Whatsapp and Whatsapp Business API Marketing  

TRAVEL AND TOURISM

Cloud Based Telephone Platform for Turism and travel Industry
  • Free Intra-Branch Calling

  • Bulk Whatsapp Reminders

  • Full Fledged Oubound and Inbound Customer Service 

  • Close integration with Travel CRM and tools 

  • Customised Mobile App for Outbound Tours ​​ 

EDUCATION

Cloud Telephone System for Schools , Colleges and Education Societies
  • Admissions Helpline  

  • Self Help Chatbots / Voicebots

  • Multi-lingual video distance learning with Live translation

  • Automated Location Based Parent Helpline 

  • Controlled Information Groups and Teacher / Parent Privacy

BUSINESS PROCESS OUTSOURCING

Cloud Based Telephone system for Contact Centre
  • 100% Agent Management  

  • Superior Flexibility and Scaling

  • Extensive Outbound and Inbound Call Capabilities

  • Cradle to Grave Customisable Reporting Engine​​

  • Translation / Sentiment Analysis and AI Agents

BANKING AND FINANCE

Cloud Based Telephone system for Banks and Financial Institutions . Secured SIP
  • 100% Secure and Compliant  

  • Call Record Masking  

  • Dynamic IVR with Text to Speech Capabilities 

  • Supervisor Barge and Coach Capabilities 

  • AI Voice and Chat BOTS with ML / NSP capabilities 

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